Support for import customs documentation and procedures
Compile technical and transaction information to review documentation requirements appropriate for each product and import option.
For businesses that need to review product data and matters requiring verification before arranging imports.
Service scope
- Receive information identifying the product, importer, and transaction.
- Compare the goods description with the provided catalogue, model, components, and intended use.
- Prepare a list of missing data and matters requiring review by the relevant specialist department.
- Agree on the implementing entity, scope of coordination, and contact point for document confirmation.
- Provide review results based on the grounds, timing, and scope of the specific shipment.
What we need
- Catalogue, label images, model, materials or components, and intended use.
- Condition of goods, quantity, value, and packaging specifications.
- Information on the supplier, importer, and available transaction documents.
- The business's documentation requirements and expected implementation timeline.
Important notes
- The product name or individual images may not be sufficient to determine classification or documentation requirements.
- No commitment is made regarding channel assignment, definitive customs clearance timelines, or inspection results by competent authorities.
- The scope of representation and implementing entity are confirmed according to transaction documents; the website does not independently confirm customs agency status.
Frequently asked questions
Why are specifications needed in addition to the product name?
A trade name may be used for multiple products with different materials, uses, or structures. Catalogues, models, and label images help identify the product more accurately so the specialist department can determine what needs to be reviewed.
When is there sufficient data to consider classification?
Once identification information and the technical characteristics necessary for the specific product are available. If information is still missing, the person in charge should clearly state what data must be supplemented. A reference code from another product should not be used as a conclusion for the shipment.
What information should the supplier prepare?
Please provide technical descriptions, label images, catalogues, and transaction data consistent with the actual goods. The specific list of documents should be reviewed according to the import option and product, then confirmed with the party responsible for providing them.
How do sales and the specialist department coordinate?
Sales receives the requirements and data, compiles outstanding gaps, and forwards matters requiring review. The response should distinguish between verified information and information pending further details, while stating the next steps and the responsible contact point.